Top company
Customer support / 5.0
Ease to use / 5.0
Credibility / 5.0
Customer reviews0 / 5.0
9.2 out of 10
Ranked #3 out of 8

Review was submitted review by Sarunas Strasevicius Updated at: 5th of August, 2020

Skycop.com, flight compensation company, was founded in 2017 but has already become one of the best claim companies in Europe. The company’s mission is to help air passengers in claiming compensation for delayed, cancelled or overbooked flights from the relevant airline. With the experienced team of over 70 employees, Skycop seeks to spread information about airline passenger rights and ensure claiming process was easiest and fastest. One of the leading flight compensation companies in Europe, Skycop works under the rule “no win, no fee” – the cost customer might have to pay for Skycop service is percentage (25%) of the compensation amount. However, customers pay only in cases when they get flight compensation. Skycop is not a scam – this company operates under EU Regulation 261/2004. You will find more information about this legitimate company in the review below. Additionally, if you are looking for alternative claim company to Skycop, you may also check these reviews from our best flight delay compensation companies list:  AirHelp, Ifdelayed, Claimcompass or Flight-Delayed.co.uk.

Lithuania Lithuania
Supporting languages: enitesplhudeptltruuk
Established: 2017

The alternatives to Skycop.com


Skycop.com is one of the best claim companies in Europe. Company seeks to help air passengers in claiming compensation for delayed, cancelled or overbooked flights from the relevant airline. Skycop customer experience: with the help of user-friendly 3 step claim form, you will start your claim easily and quickly.

Customer Support

The claiming process in skycop.com website is quick and easy – the claimer has to fill a 4-step claim for flight compensation eligibility check. If you have any questions regarding air passenger rights, your flight compensation or claim, you may reach out customer service through website live chat. You can select one of 12 languages on Skycop website: English, German, French, Spanish, Portuguese, Italian, Russian, Polish, Magyar, Ukrainian, Estonian and Lithuanian. Claimers receive response to their requests within 24-hours, the support is personalized. Besides, there are a number of ways you may contact Skycop support: email, website live chat, phone and Facebook or Twitter. Furthermore, you may check a FAQ section on the website for questions related to EU passenger rights, flight delay compensation, claiming process, fees etc.

Usability

Customers may claim flight delay refund with Skycop through an easy-to-use, automated web form.  Concerning Skycop customer experience, with the help of user-friendly 3 step claim form, you will start your claim easily and quickly. While filling the flight delay claim form, you will get a notice, how much flight compensation you might be entitled to. What is more, you can log in and check your claim status online. Skycop.com has a convenient choice to log in through Google and Facebook or you may also use your email. The access to the user area is personalized and easy to use. Additionally, air passengers will find all the necessary information and news in Skycop blog area regarding airline passenger rights.

Credibility

One of the leading flight claim company in Europe, Skycop strive for their customers’ compensation. They are quite active on most popular social media channels, such as Facebook, Twitter and Instagram, keeping their followers informed with company news and updates. As one of the best flight compensation companies, Skycop has really hight score of 9.2 on 10 feedback on TrustPilot. What is more, their Facebook rating is also high – 4.4 out of 5. Skycop encrypts customer data to maintain data confidentiality. Skycop.com website complies with the cookie and GDPR policy. Skycop presents its senior-level management on their website. In addition, there are some topics and feedback about Skycop on Reddit and Tripadvisor forums.

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