Customer support8.5 / 5.0
Ease to use8.0 / 5.0
Credibility 8.0 / 5.0
Customer reviews6 / 5.0
8.3 out of 10
Ranked #10 out of 10

Zopa

Review was submitted 10 Best Peer-to-Peer Lending Platforms in Europe by What.Reviews Updated at: 22nd of September, 2020

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Summary

Overall rating & rank
8.3 / 10   (#10 out of 10)
Origin country
Supporting languages
en

Related reviews (2)

Customer reviews (1) Rate company

Isha V
4 months ago

An average review
They do not offer a payment holiday/ payment freezes which is surprising considering the last 18 months have seen the finances of many changes. Yes, it was easy to open to account when trying to rebuild credit (recommended through clearscore) but it was very disappointing that they were inflexible. Will decide what I will do with the account once I have cleared the balance.
This is a point for them to consider as yes repayments are ‘small’ but sometimes people would like a break.