Skycop.com is one of the best claim companies in Europe. Company seeks to help air passengers in claiming compensation for delayed, cancelled or overbooked flights from the relevant airline. Skycop customer experience: with the help of user-friendly 3 step claim form, you will start your claim easily and quickly.
Customer Support
The claiming process in skycop.com website is quick and easy – the claimer has to fill a 4-step claim for flight compensation eligibility check. If you have any questions regarding air passenger rights, your flight compensation or claim, you may reach out customer service through website live chat. You can select one of 12 languages on Skycop website: English, German, French, Spanish, Portuguese, Italian, Russian, Polish, Magyar, Ukrainian, Estonian and Lithuanian. Claimers receive response to their requests within 24-hours, the support is personalized. Besides, there are a number of ways you may contact Skycop support: email, website live chat, phone and Facebook or Twitter. Furthermore, you may check a FAQ section on the website for questions related to EU passenger rights, flight delay compensation, claiming process, fees etc.
Usability
Customers may claim flight delay refund with Skycop through an easy-to-use, automated web form. Concerning Skycop customer experience, with the help of user-friendly 3 step claim form, you will start your claim easily and quickly. While filling the flight delay claim form, you will get a notice, how much flight compensation you might be entitled to. What is more, you can log in and check your claim status online. Skycop.com has a convenient choice to log in through Google and Facebook or you may also use your email. The access to the user area is personalized and easy to use. Additionally, air passengers will find all the necessary information and news in Skycop blog area regarding airline passenger rights.
Credibility
One of the leading flight claim company in Europe, Skycop strive for their customers’ compensation. They are quite active on most popular social media channels, such as Facebook, Twitter and Instagram, keeping their followers informed with company news and updates. As one of the best flight compensation companies, Skycop has really hight score of 9.2 on 10 feedback on TrustPilot. What is more, their Facebook rating is also high – 4.4 out of 5. Skycop encrypts customer data to maintain data confidentiality. Skycop.com website complies with the cookie and GDPR policy. Skycop presents its senior-level management on their website. In addition, there are some topics and feedback about Skycop on Reddit and Tripadvisor forums.
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