Customer support8.4 / 5.0
Ease to use8.8 / 5.0
Credibility 8.0 / 5.0
Customer reviews0 / 5.0
8.2 out of 10
Ranked #6 out of 8

Euclaim.co.uk

Review was submitted Best flight compensation companies by Angela Mcdermott Updated at: 20th of October, 2021

Euclaim.co.uk is flight claim management company, established in the UK since 2007. Is quite an old company in this market. EUclaim has a high rate of success in court reaching 97%. Their unique database and experience in flight compensation area is their core strength.

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Summary

Overall rating & rank
8.2 / 10   (#6 out of 8)
Origin country
Supporting languages
ennlde

About

Euclaim.co.uk is flight claim management company, established in the UK since 2007. This company helps to receive compensation that airline passengers are eligible for in cases of a flight delay, cancellation, missed connecting flights or denied boarding. Their unique database and experience in flight compensation area is their core strength. According to information on their website - they have assisted more than 422 passengers since their establishment. Furthermore, the best-rated UK company, EUclaim, the success rate in court reaches 97%. This company stepped into the European market of flight claim management early because there was demand for such companies in the business helping and spreading information about the law of air passenger rights as airlines rarely complied with legislation rules. EUclaim’s main rule is “no win, no fee” - you will have to pay the fee only in case you win. The price you might have to pay for this claim company service is percentage (25%) of your compensation amount plus €23 administration fee. EUclaim is not a scam - this company operates under EU Regulation 261/2004. You will find more information about this legitimate company in the review below. If you are looking for an alternative company to Euclaim.co.uk, check the reviews of these best flight claim companies from our TOP5 list: AirHelp, Skycop, Ifdelayed, Flight-Delayed.co.uk or Claimcompass.

Customer support

You will fill Euclaim.co.uk claim form just in few steps and will be able to check your possible flight compensation amount on their website. Certain flight information and other documents will be required to provide for this flight claim company while applying for compensation. Customers may check their claim status online any time - just log in into your profile. What is more, their website provides information in three languages – English, Dutch, German. Customer may contact customer support by email, phone or live chat, however, the response is not as everyone would be happy with - they reply within 3 working days. After that, airline passengers, who experienced a delayed, cancelled or overbooked flight, may find answers to relevant questions in EUclaim FAQ section.

Usability

As it was mentioned above EUclaim has a strong position in court against airlines, perhaps the experience over time and a collected database enable them to be so strong. Air passengers are satisfied with a precise, automated, user-friendly flight claim form they will have to fill. Besides these advantages, the user area provides information of the client’s claim status. Euclaim.co.uk has a huge database containing over 13 million flight and weather details helping them to analyze quickly how likely their customer is eligible for compensation. Sadly, this flight claim company does not provide a customer-friendly login with Facebook or Google.

Credibility

Compared with other flight compensation companies in the UK, EUclaim is very successful with its 97% success rate in court. This company seeks transparency - they even present their team members on the website. Euclaim.co.uk was mentioned in quite many media: Daily Mirror, The Sun, Business Traveller, etc. Although they are present on most popular social media, they are not very active there. Euclaim.co.uk’s website complies with the cookie policy. EUclaim is being supported by many positive reviews of their customers on Facebook with a high score of 4.5 of 5. Unfortunately, on TrustPilot, this airline claim company is rated very low - 2.1 of 5. After that, there are quite a few topics and feedback about Euclaim.co.uk on Reddit and Tripadvisor forums.

Pros & Cons

ProsCons
Possibility to check the claim status online It takes 3 working days to receive a response from support
With the help of data company holds, eligibility to compensation is quickly checked in claiming form Possibility to sign in and log in only with email
It takes 12-16 weeks to receive compensation while using EUclaim service
Information on the website is provided only in 3 languages
25% commission plus €23 administration fee

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