Customer support / 5.0
Ease to use / 5.0
Credibility / 5.0
Customer reviews0 / 5.0
8.8 out of 10
Ranked #5 out of 8

Review was submitted Best flight compensation companies by Sarunas Strasevicius Updated at: 22nd of July, 2021 is US-based flight claim company, established in 2016, providing quality service for air passengers who experienced flight delays, cancellations and denied boarding. Clients only have to pay a service fee in case of success – when the company wins the case against the airline. The price you might have to pay for Claim Compass service is percentage (25%) of your compensation amount. The claiming process on website is quick and easy because all you have to do is fill the necessary information in the claim form and all relevant paperwork is done by company professionals. is recognised as one of the best flight compensation companies in Europe having been featured in Forbes, VentureBeat, TechCrunch, Bloomberg Business and The Washington Post. What is more, Claim Compass is a legitimate company, operating under EU Regulation (EC) No 261/2004 – this law ensures air passenger rights protection. You will find the review with more information below. Additionally, if you are looking for alternative claim company to, you may also check these reviews from our best flight delay compensation companies list:  AirHelpSkycopIfdelayed or


United States United States
Supporting languages: enesfrelitptrutrbgro

The alternatives to is US-based flight claim company, established in 2016, helping air passengers to get compensation for delayed, cancelled or overbooked flight when they are entitled to. is recognised as one of the best flight compensation companies in Europe having been featured in Forbes, Bloomberg Business and other media.

Customer Support

Claim Compass team are professional in airline claiming field and help their customers to get the compensation they are eligible for. Company staff, including aviation experts, lawyers, customer service employees, artificial intelligence engineers and others do their best to make sure their customers are absolutely satisfied with the service. Clients may contact customer support by email, phone, Facebook or live chat on their website. They try to respond to customers requests as soon as they can, however, clients might need to wait for the answer longer than they expect. The advantage is that website supports several languages: English, French, Spanish, Portuguese, Italian, Greek, Russian, Turkish, Bulgarian and Romanian. When the website visitors search for a quick answer, they might find it in a comprehensive FAQ section.


Airline passengers might check their eligibility for compensation by using eligibility checker on the website. After that customers have to fill other necessary information in order to submit their claim. The website is user-friendly and mobile compatible. Under the EU law, air passengers, who experienced a delayed, cancelled or overbooked flight might receive up to €600 in compensation for each passenger. will cover all the legal expenses if the claim against the airline is brought to the court.


Despite the fact that flight compensation companies are sharing a lot of information about flight delay compensation, airline passengers are still not aware of their rights. Such claim companies as help travellers to win against airlines especially when they lose hope. Claim Compass encrypts customer data to maintain data confidentiality. Their website complies with GDPR policy. Furthermore, the company is well-rated by their customers: it has 4.5 of 5 TrustPilot score and 4.7 of 5 Facebook score. Hence Claim Compass clients are really satisfied with the service they provide. However, there are quite little topics and feedback about on Reddit and Tripadvisor forums.

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